Privacy Policy

Effective Date: November 11, 2024

1. Introduction

APA Medical Equipment Co, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us, including information shared through SMS. This Privacy Policy outlines our practices regarding the collection, use, and sharing of information when you use our website, services, and SMS channels. By using our site or SMS services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect the following types of information:

  • Personal Information: This includes any information that can identify you as an individual, such as your name, email address, mailing address, phone number, and payment information. We collect this information only when you voluntarily provide it, such as when you register for an account, subscribe to a newsletter, make a purchase, or opt-in to receive SMS messages.
  • Usage Data: We automatically collect certain information about your device and your use of our website and services, including IP address, browser type, operating system, referring URLs, and activity on our site (e.g., pages viewed, links clicked). This data helps us improve our services and enhance user experience.
  • SMS Data: For users who opt in to SMS services, we collect your mobile phone number and may collect message data, such as content, response times, and delivery confirmations. This data is used solely to provide and improve our SMS services.

3. How We Use Your Information

We may use your information for the following purposes:

  • To provide, personalize, and improve our services
  • To communicate with you about account management, services, promotional offers, and SMS updates
  • To process payments and fulfill orders
  • To prevent fraudulent activities and ensure security
  • To comply with legal obligations and resolve disputes

4. How We Share Your Information

We may share your personal information with:

  • Service Providers: Third-party companies that assist us with our business operations (e.g., payment processors, SMS and hosting providers, analytics services).
  • Affiliates: If we operate with affiliates, we may share information to provide a cohesive service.
  • Legal and Regulatory Bodies: Where required by law, regulation, or court order.
  • Other Third Parties: With your consent or as permitted by law, for promotional purposes or service improvements.

We do not sell your personal information, including SMS data, to third parties.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal data.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Restriction: Request that we restrict the processing of your personal data.
  • Portability: Request transfer of your personal data to another service.
  • Objection: Object to certain processing activities, including direct marketing.

For SMS services, you can:

  • Opt-out: To stop receiving SMS messages, reply “STOP” to any of our messages. We will confirm your opt-out request and cease SMS communications as requested.

To exercise your rights, please contact us at apa@apamedical.com. We will respond within the required timeframe in compliance with applicable laws.

7. Data Security

We implement reasonable physical, electronic, and administrative measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes protecting SMS data. However, no transmission of data over the internet or mobile networks is guaranteed to be entirely secure.

8. Data Retention

We retain your information only for as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. SMS data is retained only as long as needed for communication or as required by law.

10. Children’s Privacy

Our website and SMS services are not intended for children under the age of 13, and we do not knowingly collect information from children under this age.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on this page and updating the “Effective Date” above. For SMS users, we may notify you of major changes by sending an SMS notification.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

APA Medical Equipment Co LLC
3115 E 38th Street
Minneapolis, MN 55406
apa@apamedical.com
(612) 722-9000